Each home in Daybreak (except Founders Park Phase 1) has a fiber-optic internet connection with service provided by CenturyLink.
CenturyLink Daybreak Support
Direct Line to Tech Support: (855) 234-5733 option 3
Sales/New Services: (866) 316-1975
Monday - Friday 8:00 am - 9:00 pm
Saturday & Sunday 9:00 am - 9:00 pm
Make sure to identify yourself as a Daybreak fiber-to-the-home customer.
Billing questions: (855) 234-5733 option 2
Monday - Friday 7:00 am - 7:00 pm
Identify yourself as a Daybreak FTTH customer
Daybreak Account Manager as of 05/16/2014:
Chris Larsen (801) 745-5302 [email protected]
Eddie Santos (385) 290-2536 [email protected]
Internet Upgrades
You can get up to 1000/500Mbps upgraded internet speed.
To order, call the Daybreak new sales and service number below. Prices are as follows:
100/50Mbps is $59 more per month
1000/500Mbps is $119 additional per month
Once you have completed your order by calling the number above, in the following weeks you will receive a separate monthly bill from CenturyLink which will show a bill credit of $33 that you pay the HOA each month for 40/20Mbps internet. For example, if you purchase 100/50Mbps upgraded internet for $92, you would see a credit on your CenturyLink internet bill of $33 that you pay the HOA each month and you would pay the $59 difference to CenturyLink. You will continue to pay the HOA for your standard internet.
When you upgrade, you do not pay a lease fee on the modem. Also, the service protection known as “DataBacker” is still included, though you may have an option to purchase a higher level plan, if you want.